Terms & Conditions

These conditions set out the terms of your booking with us. They must be read in conjunction with the information, rates, supplements, itineraries, and any package holiday reservation being made with us.

Booking

1.1 Published rates are given per night basis with all-inclusive meal for two people and subjected to government Bed Tax & Green Tax.

1.2 Children up to 2 years stay free, 3-11years 50%discount and above 12 years are fully charged.

1.3 Once the booking requested is accepted we will send you a pro-forma invoice.

1.4 In order to guarantee your booking, we require payment in full at least 14 days before your arrival.

1.5 Advance payments can be settled with your credit card or wire transfer to our bank account.

1.6 For credit card payments we will require a completed pre-authorization form with the cardholders signature along a clear copy of the credit card (both sides) and the passport copy. The cardholder should be one of the travellers.

1.7 Once the prepayment is verified, you will receive a receipt with your booking confirmation.

Payments:

2.1 Payments are only accepted in USD (United States Dollars)

2.2 Supplements are not calculated automatically in the total costs and will have to be paid for separately upon on check-out.

2.3 Goods and services are subject to 12% TGST (Tourist Goods and Services Tax) and 2% service charge.

2.4 We accepted: VISA, Master, and American Express

Changes:

If you would request to change a confirmed booking more than 14 days before arrival date is accepted up on availability and we reserve the right to charge any extra charges resulting from the change of booking. In any other case, the request will be treated as a cancellation.

Cancellation

Reservations that are cancelled less than 14 days before the date of arrival, no-shows and early departures will be subject to a 100% cancellation fee.

Getting Here

You will be taking a domestic connection flight from Male International Airport to Ifuru Domestic Airport and there after a private speedboat transfer to Velidhoo Island.

In order to prebook your transfer arrangements, please specify your arrival/departure flight details at the time of booking request.

Check-in and Check-out:

Check-in at 12:00hrs and check-out time is 14:00hrs (irrespective of check-in time) early check-in & late check-out is complimentary, subjected to availability

Registration of Guests

On arrival guests will be asked for their passports in order to complete registration guests in accordance with Maldivian regulations.

Late Arrival / Early Departure

No refunds will be due, if the customer is unable to arrive on the expected day due to travel problems. This also applies in the case of early departure. We strongly recommend all customers to purchase trip cancellation / travel insurance.

Children

The accommodation is free of charge if the kid stays with its parents in a room with no additional bed, i.e. when it sleeps in the same bed as its parents. If the child sleeps on a separate bed – the price for additional bed charge separately.

Baby Cots are available up on request and availability.

Clothing

Bikini, Swimwear, Swimsuits, etc. are restricted in public places. However there is no such restriction in Resorts, Sandbank, Picnic Islands, inside the accommodation and any other places away from public view.

Alcohol

Consuming, selling and even handling of any alcoholic beverages is strictly prohibited in local Islands. However, resorts are allowed to serve alcoholic beverages.

Accidents, Injury or Theft

The islandhost cannot be held responsible for any accident or injury whilst on holiday. We strongly recommend all customers to take out adequate travel insurance to cover health care, accident and injury, etc. Your neighbourhood is really safe however the islandhost cannot be held responsible for any theft during your stay. Therefore it is advisable to use our deposit system to keep your valuables and personal belongings safe.

eNewsletter

The islandhost publishes an eNewsletter and complies with best practice in e-Marketing. We apply a double opt-in policy, which requires you to confirm your wish to sign up for the newsletter. This measure is a further safeguard against possible abuse of the subscriber list by third parties. You can unsubscribe at any time by a simple one-click process. We will then confirm that you have left our list.

Data Protection and Privacy

We request your personal data for the sole use of processing and finalizing your reservation. Any information provided will be treated with the utmost confidentiality. Therefore, this data will only be used for the purposes of carrying out bookings and further correspondence.

Copyright

The content of the Websites is the copyright of the islandhost, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.